Track My Order

  • How to Track Your Order
  • How to Choose Your Carrier
  • Can’t Track Your Package?
  • Tracking Info Delayed?
  • Shipping Time Estimates

  • 📌 How to Track Your Order

    To track your order, simply input the tracking ID you received in your shipping confirmation email into the box above.

    🚚 How to Choose Your Carrier

    • If your tracking number begins with "AS", please select JCEX as the carrier.
    • If your tracking number is a 12-digit number beginning with "3", please select 4PX as the carrier.

    📩 Can’t Track Your Package?

    No problem! Just email us at service@artglee.com. Please include the phrase "Track My Order" in both the subject and the body of your email. You'll receive an automated reply with your personalized tracking status.

    ⏳ Tracking Info Delayed?

    If your tracking seems stuck on a certain date, don’t worry — this is entirely normal while your order moves between countries and customs zones. Your package is still on its way!

    🌍 Shipping Time Estimates

    Our kits are shipped from warehouses overseas. Estimated delivery time from the day your order is placed:

    • USA: 7–10 business days
    • Other regions: 10–15 business days

    We ship from overseas to ensure the best pricing while maintaining high product quality. Thank you for supporting our handmade craft kits!