Track My Order

  • How to Track Your Order
  • How to Choose Your Carrier
  • Canโ€™t Track Your Package?
  • Tracking Info Delayed?
  • Shipping Time Estimates

  • ๐Ÿ“Œ How to Track Your Order

    To track your order, simply input the tracking ID you received in your shipping confirmation email into the box above.

    ๐Ÿšš How to Choose Your Carrier

    • If your tracking number begins with "AS", please select JCEX as the carrier.
    • If your tracking number is a 12-digit number beginning with "3", please select 4PX as the carrier.

    ๐Ÿ“ฉ Canโ€™t Track Your Package?

    No problem! Just email us at service@artglee.com. Please include the phrase "Track My Order" in both the subject and the body of your email. You'll receive an automated reply with your personalized tracking status.

    โณ Tracking Info Delayed?

    If your tracking seems stuck on a certain date, donโ€™t worry โ€” this is entirely normal while your order moves between countries and customs zones. Your package is still on its way!

    ๐ŸŒ Shipping Time Estimates

    Our kits are shipped from warehouses overseas. Estimated delivery time from the day your order is placed:

    • USA: 7โ€“10 business days
    • Other regions: 10โ€“15 business days

    We ship from overseas to ensure the best pricing while maintaining high product quality. Thank you for supporting our handmade craft kits!